If you are not familiar with PHANTOM EXPRESS SHOPPING, welcome to one of the best ways to get the most for your shopping dollar. PHANTOM EXPRESS SHOPPING offers all the value of our more traditional methods of shopping, but rewards you for shopping early. There are two convenient ways to pre-order all your great Phantom merchandise and receive additional bonuses.

#1 – Utilize the expertise and professionalism of our Pyro Specialists. You may have already received a call from one of our trained Pyro Specialists, but if not you can call first at 1-800-777-1699. Pyro Specialists are available seven days a week between 11am and 11pm (EST). Our Team of Pyro Specialists will help suggest the best fireworks from our catalog and our newly arrived items. They will serve you from the initial call to order pickup. Please make note of your Pyro Specialist’s name, so they can personally serve you better.

#2 – Create a pre-order online, using Phantom Express Shopping, and have the order waiting for you at one of our Phantom Stores. It’s as easy as browsing our catalog and choosing the merchandise that most suits you. You will receive a confirmation call from a member of our Customer Service team members, to ensure that your order has been received, as well as to arrange for your order pickup at the Phantom Fireworks Showroom most convenient for you!

Read below for some helpful pointers or check out our detailed FAQ here.

PLEASE NOTE: The Customer Service Team Member that calls you will also tell you about any bonuses, promos or specials you are entitled to. Do not go to the store, until you have heard back from a Customer Service Team member.

You must have selected AT LEAST $250 worth of merchandise to place a PHANTOM EXPRESS SHOPPING order.

Step 1: Look through Phantom's Online PRODUCT CATALOG section, and chose your first item to be pre-ordered. Click on the ADD TO LIST

Step 2: Continue shopping, or click SEE MY LIST followed by PRINT LIST, then click ORDER WITH PHANTOM EXPRESS.

Only add items you expect to pay for when choosing your order. All bonus items, specials and promos will be handled by the customer service team member that calls to confirm your order!

Step 3: Fill out the name and address section of the form, as well as a DAYTIME PHONE NUMBER THAT YOU CAN BE CONTACTED AT. A contact number is important because your order will not be sent to the showroom until a representative has contacted you to confirm your order. You must also choose the Phantom Showroom that you wish to pickup the order at, as well as the date you will arrive.

EVEN AFTER ORDERING, you may still go back and review your shopping list, and print out a copy for your records.

IF YOU DO NOT RECEIVE A PHONE CALL FROM OUR REPRESENTATIVE WITHIN 24 HOURS, you may call 1-800-777-1699 Ext. 263. PLEASE WAIT AT LEAST 24 HOURS BEFORE CALLING, Representatives are busy. Any specials, bonuses or promotions you are entitled to, will be added to your order when our representative calls you back.

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