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Q: Why will it not load? It doesn't seem like it is working for me.
A: Some older versions of Internet Explorer have an issue with loading on the first try. Refresh your browser and showbuilder should become responsive.
Q: Why is my show playback choppy or slow?
A: Showbuilder is a resource intensive program, and just like a computer video game, there are minimum system requirements needed to run Showbuilder at full speed.
Q: I can't see all of the fireworks, or they're going off screen.
A: At minimum, a resolution of 1280x800 is required for the full showbuilder experience.